1) Connect to ActiveCampaign

When setting up your campaign, go to the Connect Email Service section and click on ActiveCampaign.

2) Input Credentials

In order to get your API Key and URL, login to your ActiveCampaign account and go to My Settings > Developer

Add your ActiveCampaign API Key and your ActiveCampaign URL into the fields. Input any tags that you want to use as well.

3) Choose a list

Once you successfully input your credentials and click the connect button, we will reveal your ActiveCampaign lists. Simply choose a list from the dropdown menu and click connect.

4) You're connected

That's it, you're all set. Your campaign is now connected to your ActiveCampaign account, and we will send entry data right into that ActiveCampaign list.

FAQ

What fields do you pass to ActiveCampaign?
We will pass the following fields:
- First Name
- Last Name
- Address
- Address 2
- City
- State
- Zip
- Country
- Phone
- Birthdate
- Referral Link
- Tracking campaign name
- Any tags you've added when connecting to ActiveCampaign

Do you update subscribers?
Yes, if you run a promotion and we pass someone to ActiveCampaign, then you run another promotion in the future and the same person enters, we will automatically update their information in ActiveCampaign (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.

Troubleshooting

If you have connected your campaign to ActiveCamapign and email addresses are not being added to your list, these are the most common reasons as to why:

Email already in ActiveCampaign list
The email address entered into the campaign may already be in your ActiveCampaign list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the campaign has already been entered into the campaign previously, so therefore it is not passed to ActiveCampaign. This can happen if you set up your ActiveCampaign integration after you have already entered the campaign.
User did not opt-in
The user did not click the link in their double opt-in confirmation email that was sent to them. If they don't click that link, they won't be added to your list.
Delay in reporting
ActiveCampaign is having a delay in reporting. Try checking again in a few hours.

We're here to help

Still having trouble with connecting to ActiveCampaign? Simply click the support or live chat icon to get in touch with us.