1) Connect to Campaign Monitor

When setting up your campaign, go to the Connect Email Service section and click on Campaign Monitor.

2) Input Credentials

In order to get your API Key, login to your Campaign Monitor account and go to Account Settings > API Keys >  Show API Key

Add your Campaign Monitor API Key and click the connect button.

3) Choose a list

Once you successfully input your credentials and click the connect button, we will reveal your Campaign Monitor lists. Simply choose a list from the dropdown menu and click connect.

4) You're connected

That's it, you're all set. Your campaign is now connected to your Campaign Monitor account, and we will send users information right into that Campaign Monitor list.

FAQ

What data do you pass to Campaign Monitor?
ViralSweep will pass the following fields:

- First Name
- Last Name
- Email Address
- Address 1
- Address 2
- City
- State
- Zip
- Country
- Phone
- Birthdate
- Referral URL
- Campaign Tracking Name
Do you update subscribers?
Yes, if you run a promotion and we pass someone to Campaign Monitor, then you run another promotion in the future and the same person enters, we will automatically update their information in Campaign Monitor (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.


Troubleshooting

If you have connected your campaign to Campaign Monitor and email addresses are not being added to your list, these are the most common reasons as to why:

Email already in Campaign Monitor list
The email address entered into the campaign may already be in your Campaign Monitor list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the campaign has already been entered into the campaign previously, so therefore it is not passed to Campaign Monitor. This can happen if you set up your Campaign Monitor integration after you have already entered the campaign.
User did not opt-in
The user did not click the link in their double opt-in confirmation email that was sent to them. If they don't click that link, they won't be added to your list.
Delay in reporting
Campaign Monitor is having a delay in reporting. Try checking again in a few hours.

We're here to help

Still having trouble with connecting to Campaign Monitor? Simply click the support or live chat icon to get in touch with us.