1) Connect to Constant Contact
When setting up your campaign, go to the Connect Email Service section and click on Constant Contact.
2) Input Credentials
Add your Constant Contact username and password and click Log In. When prompted to allow access to ViralSweep 2.0, click the Allow button.
3) Choose a list
Once you successfully input your credentials, we will reveal your Constant Contact lists. Simply choose a list from the dropdown menu and click connect.
4) You're connected
That's it, you're all set. Your campaign is now connected to your Constant Contact account, and we will send any names and email addresses right into that Constant Contact list.
What data do you pass to Constant Contact?
ViralSweep will pass the following fields:
- First Name
- Last Name
- Email Address
- Address 1
- Address 2
- Referral URL
- Campaign Tracking Name
Do you update subscribers?
Yes, if you run a promotion and we pass someone to Constant Contact, then you run another promotion in the future and the same person enters, we will automatically update their information in Constant Contact (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.
If you have connected your campaign to Constant Contact and email addresses are not being added to your list, these are the most common reasons as to why:
Email already in Constant Contact list
The email address entered into the campaign may already be in your Constant Contact list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the campaign has already been entered into the campaign previously, so therefore it is not passed to Constant Contact. This can happen if you set up your Constant Contact integration after you have already entered the campaign.
User did not opt-in
The user did not click the link in their double opt-in confirmation email that was sent to them. If they don't click that link, they won't be added to your list.
Delay in reporting
Constant Contact is having a delay in reporting. Try checking again in a few hours.
We're here to help
Still having trouble with connecting to Constant Contact? Simply click the support or live chat icon to get in touch with us.