This feature is only available on our Business and Premium Plans.

This guide will show you how to take your sweepstakes and integrate it with Infusionsoft so that you can start sending names and email addresses right into any Infusionsoft list.

1) Connect to Infusionsoft

When setting up your sweepstakes, go to the Connect Email Service section and click on Infusionsoft.

2A) Find your API Key

Log in to your Infusionsoft account and navigate to Admin > Settings > Application

Scroll down to the API section and copy the Encrypted Key. If there is not one set, you will need to enter an API Passphrase first, click save, and the key will be generated.

3) Input Credentials

Input your Infusionsoft API Key and your Account Name into the fields and click connect.


4) Choose list

Once you successfully input your credentials and click the connect button, we will reveal your Infusionsoft lists. Simply choose a list from the dropdown menu and click connect.

5) You're connected

That's it, you're all set. Your sweepstakes is now connected to your Infusionsoft account, and we will send any names and email addresses right into that Infusionsoft list. We will also pass the users referral URL into the website field under the Infusionsoft contact.

Troubleshooting

If you have connected your sweepstakes to Infusionsoft and email addresses are not being added to your list, these are the most common reasons as to why:

Email already in Infusionsoft list
The email address entered into the sweepstakes may already be in your Infusionsoft list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the sweepstakes has already been entered into the sweepstakes previously, so therefore it is not passed to Infusionsoft. This can happen if you set up your Infusionsoft integration after you have already entered the sweepstakes.
User did not opt-in
The user did not click the link in their double opt-in confirmation email that was sent to them. If they don't click that link, they won't be added to your list.
Delay in reporting
Infusionsoft is having a delay in reporting. Try checking again in a few hours.

We're here to help

Still having trouble with connecting to Infusionsoft? Simply click the support or live chat icon to get in touch with us.