This feature is only available on our Business and Premium Plans.
1) Connect to Salesforce
When setting up your sweepstakes, go to the Connect Email Service section and click on Salesforce.
2) Input Credentials
In order to get your Salesforce security token (if you don't already know it), login to your Salesforce account and go to My Settings > Personal > Reset My Security Token. Click the button to reset the security token and an email will be dispatched to the email address on the account containing your new security token.
Add your Salesforce email, password, and security token into the fields and click connect.
3) You're connected
That's it, you're all set. Your sweepstakes is now connected to your Salesforce account, and we will send any names and email addresses right into Salesforce. To test your connection, enter your sweepstakes and check your Salesforce account to verify a new contact was added.
If you have connected your sweepstakes to Salesforce and email addresses are not being added to your account, these are the most common reasons as to why:
Email already in Salesforce
The email address entered into the sweepstakes may already be in your Salesfroce account as a contact, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the sweepstakes has already been entered into the sweepstakes previously, so therefore it is not passed to Salesforce. This can happen if you set up your Salesforce integration after you have already entered the sweepstakes.
Delay in reporting
Salesforce is having a delay in reporting. Try checking again in a few hours.
We're here to help
Still having trouble with connecting to Salesforce? Simply click the support or live chat icon to get in touch with us.