This feature is only available on our Business and Premium Plans.

This guide will show you how to take your sweepstakes and integrate it with Sailthru so that you can start sending names and email addresses right into any Sailthru list.

1) Request an application Specific Key from your CSM

In order to connect to Sailthru you will need to request an application specific key from your CSM. When requesting a key, simply let them know you need an application specific key to use for the ViralSweep integration.

2) Input Credentials

Inside ViralSweep, click on Sailthru and input your Sailthru API Key and API Secret. Click connect.


3) Choose a Sailthru List

A dropdown menu will now appear with your Sailthru lists. Simply choose a list and then click connect.

4) You're Connected

That's it, you're all set. Your sweepstakes is now connected to your Sailthru account, and we will start sending data into your specified Sailthru list.


Troubleshooting

If you have connected your sweepstakes to Sailthru and email addresses are not being added to your list, these are the most common reasons as to why:

Email already in Sailthru list
The email address entered into the sweepstakes may already be in your Sailthru list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the sweepstakes has already been entered into the sweepstakes previously, so therefore it is not passed to Sailthru. This can happen if you set up your Sailthru integration after you have already entered the sweepstakes.
Incorrect List Name
The Sailthru list name is case sensitive. If you input your list name incorrectly, a new list name would have been created in Sailthru and subscribers will be added to that list instead.
Delay in reporting
Sailthru is having a delay in reporting. Please check again in a few hours.

We're here to help

Still having trouble with connecting to Sailthru? Simply click the support or live chat icon to get in touch with us.