This feature is only available on our Business and Premium Plans.

This guide will show you how to take your sweepstakes and integrate it with Ontraport so that you can start adding contacts to Ontraport.

1) Get your API Key and App ID

Login to your Ontraport account and click on your account in the top right corner and select Administration.

Under Integrations, click on Ontraport API Instructions and Key Manager.

If you already have an API Key and App ID, copy them. If you do not, click on the New API Key button at the top and create one.

2) Connect to Ontraport

When setting up your sweepstakes, go to the Connect Email Service section and click on Ontraport.

3) Input Credentials

Input your Ontraport API Key and App ID as well as a tag if you want to tag data being sent into Ontraport. Click connect, and then choose a sequence to add your contacts to if you want to automatically add them to a sequence.


3) You're connected

That's it, you're all set. Your sweepstakes is now connected to your Ontraport account, and we will send data right into Ontraport.


Troubleshooting

If you have connected your sweepstakes to Ontraport and email addresses are not being added to your list, these are the most common reasons as to why:

Email already in Ontraport list
The email address entered into the sweepstakes may already be in your Ontraport list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the sweepstakes has already been entered into the sweepstakes previously, so therefore it is not passed to Ontraport. This can happen if you set up your Ontraport integration after you have already entered the sweepstakes.
Delay in reporting
Ontraport is having a delay in reporting. Try checking again in a few hours.

We're here to help

Still having trouble with connecting to Ontraport? Simply click the support or live chat icon to get in touch with us.