This guide will show you how to take your sweepstakes and integrate it with Emma so that you can start sending names and email addresses right into any Emma list.

1) Get your Emma Public Key, Private Key, & Account ID

To get your Emma Public Key, Private Key, and Account ID, log in to Emma and go to settings & billing > API Key. If you don't know your Private API Key, simply click the regenerate key button.

2) Connect to Emma

When setting up your sweepstakes, go to the Connect Email Service section and click on Emma. Input your Account ID, Public Key, and Private Key and click connect.

3) Choose a list

Once you successfully input your credentials and click the connect button, we will reveal your Emma lists. Simply choose a list from the dropdown menu and click connect.

4) You're connected

That's it, you're all set. Your sweepstakes is now connected to your Emma account, and we will send any names and email addresses right into that Emma list.


Troubleshooting

If you have connected your sweepstakes to Emma and email addresses are not being added to your list, these are the most common reasons as to why:

Email already in Emma list
The email address entered into the sweepstakes may already be in your Emma list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the sweepstakes has already been entered into the sweepstakes previously, so therefore it is not passed to Emma. This can happen if you set up your Emma integration after you have already entered the sweepstakes.
Delay in reporting
Emma is having a delay in reporting. Try checking again in a few hours.

Add Additional Form Fields

In addition to name and email address, we can also pass phone number and zip code to your Emma list. To do so, you need to first have the phone and zip code field added to your ViralSweep form. Then, you need to add phone and zip code to your Emma list by going to "manage contact fields".

For Zip Code, create a contact field and name it "zip" and set it to short answer.

For Phone, create a contact field and name it "phone" and set it to short answer.

We're here to help

Still having trouble with connecting to Emma? Simply click the support or live chat icon to get in touch with us.