This guide will show you how to integrate your promotions with Sendlane to start sending data right into your account.

1) Get Sendlane Credentials

Login to your Sendlane account, and go to Account Settings. Scroll down to access your Security Credentials, which includes your API Key, Hash Key, and Domain:

2) Add Credentials to ViralSweep

When building your campaign in ViralSweep, go to the email integrations section and select Sendlane.

1) Input your API Key, Hash Key, and Domain.
2) Add any tags, separated with commas.
3) Click connect.
4) We automatically pull your Sendlane lists. Choose a list.
5) Click connect.


3) You're connected!

That's it, you're all set. Your promotion is now connected to your Sendlane account, and your entrants will automatically be added to your specified list.

FAQ

What data do you pass to Sendlane?
ViralSweep will pass the following fields:
- First Name
- Last Name
- Email Address
- Phone
- Zip
- State
- Country
- Birthday
- Referral URL

We will also pass through any tags you specified.
Can I email someone as soon as they are added to my Sendlane account?
Yes! Go to your Sendlane account and either set up an autoresponder to send to someone when they join a list, or set up a workflow to send an email, or a series of emails, when someone is added to a list.

Troubleshooting

If you have connected your promotion to Sendlane and entrants are not being added to your campaign, these are the most common reasons as to why:

Email already in Sendlane list
The email address entered into the promotion may already be in your Sendlane list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the promotion has already been entered into the promotion previously, so therefore it is not passed to Sendlane. This can happen if you set up your Sendlane integration after you have already entered the promotion.
Delay in reporting
Sendlane is having a delay in reporting. Try checking again in a few hours.

We're here to help

Still having trouble connecting to Sendlane? Simply click the support or live chat icon to get in touch with us.