1) Connect to Benchmark
When setting up your campaign, go to the Connect Email Service section and click on Benchmark.
2) Input Credentials
Input your Benchmark API key. You can find your API key in your Benchmark account by clicking your account name, then going to Integrations > API key.
Once you have your API key, paste it into ViralSweep.
3) Choose a list
Once you successfully input your credentials and click the connect button, we will reveal your Benchmark lists. Simply choose a list from the dropdown menu and click connect.
4) You're connected
That's it, you're all set. Your campaign is now connected to your Benchmark account, and we will send user data right into your Benchmark list.
What data do you pass to Benchmark?
ViralSweep will pass the following fields::
- First Name
- Last Name
- Email Address
- Referral URL
Do you update subscribers?
Yes, if you run a promotion and we pass someone to Benchmark, then you run another promotion in the future and the same person enters, we will automatically update their information in Benchmark (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.
If you have connected your campaign to Benchmark and users are not being added to your list, these are the most common reasons as to why:
Email already in Benchmark list
The email address entered into the Benchmark list may already be in your Benchmark list, so it will not be added again.
Email already entered into ViralSweep
The email address entered into the campaign has already been entered into the campaign previously, so therefore it is not passed to Benchmark again. This can happen if you set up your Benchmark integration after you have already entered the campaign.
Delay in reporting
Benchmark is having a delay in reporting. Try checking again in a few hours.
We're here to help
Still having trouble with connecting to Benchmark? Simply click the support or live chat icon to get in touch with us.