Cookies Disabled Message
This message will appear in certain browsers that block 3rd party cookies by default, such as Safari and some versions of Firefox.
All the user needs to do is click the enter button and it will reload the promotion and they will be able to enter.
Clicking on the button takes me to a different page, or a dead page. What's happening?
Please edit your campaign, and under the landing page URL section, make sure you have input the correct URL of where your campaign is.
My cookies are enabled, why is this message showing?
First-party cookies and third-party cookies are two different things. When a user visits your website directly and you add a cookie to their browser, that is a first-party cookie. On the flip side, when you embed ViralSweep into your website it is considered a third-party cookie because the form is being served up by ViralSweep. Once the user clicks the enter button they are accepting cookies from ViralSweep and the message will disappear.
I'm clicking enter button but the message keeps appearing.
This means you have cookies fully disabled in your browser (both first-party and third-party cookies). Unfortunately, you cannot enter until you enable cookies.
Why does your app show this message but other apps I use don't?
We're here to help
Still have questions regarding the cookies disabled message? Simply click the support or live chat icon to get in touch with us.