1) Connect to Rejoiner

When setting up your campaign, go to the Connect Email Service section and click on Rejoiner.

2) Input Credentials

Input your Rejoiner API Key and Site ID. You can find these in your Rejoiner account by going to Settings and looking for Site ID and API Key.

Once you have your API key and Site ID, paste it into ViralSweep.


3) Choose a list

Once you successfully input your credentials and click the connect button, we will reveal your Rejoiner lists. Simply choose a list from the dropdown menu and click connect.

4) You're connected

That's it, you're all set. Your campaign is now connected to your Rejoiner account, and we will send user data right into your Rejoiner list.

FAQ

What data do you pass to Rejoiner?
ViralSweep will pass the following fields:
- First Name
- Last Name
- Email Address
- Address
- Address 2
- City
- State
- Zip
- Country
- Phone
- Birthday
- Referral URL
- Promotion ID
- Tracking URL source name

Do you update subscribers?
Yes, if you run a promotion and we pass someone to Rejoiner, then you run another promotion in the future and the same person enters, we will automatically update their information in Rejoiner (if any new information is provided). Mainly, the referral URL will be updated with the newest URL for each promotion they enter.

Troubleshooting

If you have connected your campaign to Rejoiner and users are not being added to your list, these are the most common reasons as to why:

Email already in Rejoiner list
The email address entered into the Rejoiner list may already be in your Rejoiner list, so it will not be added again.

Email already entered into ViralSweep
The email address entered into the campaign has already been entered into the campaign previously, so therefore it is not passed to Rejoiner again. This can happen if you set up your Rejoiner integration after you have already entered the campaign.

Delay in reporting
Rejoiner is having a delay in reporting. Try checking again in a few hours.

We're here to help

Still having trouble with connecting to Rejoiner? Simply click the support or live chat icon to get in touch with us.